AI customer interviews for SaaS founders
Claudysky reads your billing data, picks the right customers to talk to, interviews them from your name, and tells you why, with counts and quotes you can trust.
Works with Stripe, Polar, Dodo Payments and Lemon Squeezy
Customers in their first 30 days churn at 3.1x the rate of everyone else. I'd talk to the 41 people who cancelled in the last 60 days, and compare them with customers who stayed.
“I kept meaning to set up the Plaid thing, but it wanted my bank password and I just never got round to it. Without that it was an empty spreadsheet.”
How it works
“Why don’t trials convert?” Claudysky checks your billing data first, then plans a short study: who to talk to, a comparison group, and four or five honest questions.
Personal invitations go out from your name. Customers chat for three minutes; the interviewer follows up like a good researcher would, and never leads.
Themes counted across every conversation, verbatim quotes checked against transcripts, a check against your billing numbers, and the fixes worth making first.
AI summaries are easy to make and hard to trust. Every claim Claudysky makes points back to the people who said it.
One interview is one customer conversation. Run as many studies as your plan covers. Low-quality interviews never count.
Invitations come from your name with replies going to your inbox, and the interview takes about three minutes in the browser. No call to book, no app to install. Recently cancelled customers reply far more often than people expect, especially when the email is personal.
A survey records the first answer someone picks. The interviewer asks follow-ups until it understands the real reason, then Claudysky groups every conversation into themes and counts them. You get “6 of 10 said X” with the quotes behind it, not a pie chart of “too expensive”.
A read-only API key from Stripe, Polar, Dodo Payments or Lemon Squeezy. We read subscriptions and customer emails to pick who to talk to. We never touch money, and keys are encrypted at rest.
No. Every interview gets a quality score. Ones that were too short or off-topic don’t count toward your monthly allowance.